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Training at clients (QCTO accredited mobile units)

The QCTO’s Road to Success guide and Form 5 evaluation tool allow for “mobile unit” training delivery. This is about accredited providers delivering training at client venues instead of being restricted to their originally accredited site, or applying for full site accreditation each time they want to use a venue. So, does this mean they have changed policy and the problem of on-site training is solved? Well, not quite…

What Are QCTO-Aligned Mobile Units?

A QCTO-aligned mobile unit is your portable training setup that allows you to deliver accredited training at a client’s venue, using your own facilitators, equipment, and learning material.

This delivery mode is designed for Skills Development Providers (SDPs) who want to take training into workplaces or temporary venues. However, it still requires QCTO’s written permission for each site before training begins.


🧳 What Is Considered a Mobile Unit?

In QCTO terms, a mobile unit means:

  • You bring your own manikins, medical kits, laptops, visual aids, etc.
  • You use a clean, safe space provided by your client (like a boardroom or hall)
  • The venue is not your registered physical address

The QCTO allows this setup under Mobile Unit Delivery Mode, provided it’s declared in your QMS and accredited accordingly.


✅ What Must Be in Place?

To qualify for mobile delivery, your QCTO accreditation must include:

  • A detailed mobile unit delivery strategy (Form 5)
  • A complete inventory list for knowledge and practical modules
  • The correct facilitator-to-learner ratio (e.g. 1:20 for first aid)
  • A working Learner Management Information System (LMIS)
  • All standard QMS policies and supporting documentation


🚫 You Can’t Just Show Up and Train

This is the most important part:

Training at the new venue can only begin after receiving written permission from the QCTO.
The QCTO does not backdate permission letters.
Failure to follow this process may result in immediate de-accreditation of the SDP.

This applies to every client site. Even if you are already accredited for mobile delivery.

Accordign to QCTO you must submit the following at least one month before training starts:

  • Venue address and client contact
  • Training dates and expected number of learners
  • Copy of your accreditation letter
  • A current OHS site safety report (under 12 months old)

Only once QCTO responds with written authorisation, may you proceed. Note that QCTO’s response may take more than a month. Their online form says they need two weeks notice, but using that timeline for QCTO may be risky.


🧯 OHS Requirements Still Apply

Each new venue must:

  • Be clean, accessible, and safe
  • Have unblocked emergency exits and fire extinguishers
  • Display evacuation plans and OHS contact details
  • Pass a documented OHS audit, signed by a registered inspector


👷 Who Benefits From Mobile Delivery?

This model is ideal for:

  • First aid training at offices, factories, or schools
  • OHS short courses delivered on-site
  • NGOs and outreach programmes in rural areas


💼 Lime Green Training Makes It Easy

See the guide for the newly accredited that walks you through venue registration and helps you understand and solve other QCTO and accreditation related issues.


👉 Ready to get accredited? Start here.

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